Amazon - A Remarkable Customer Experience

I keep being impressed by Amazon, hack though it might be to keep noting them as the best. The thing that most impresses is the level of detail by which the customer experience is understood and enhanced. God is in the detail, and maybe they actually employ him/her to do this stuff.

God is in the detail...

I'll say no more, watch the short video to see what all this gushing is about.


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