The Blog

What we think about Customer Journey, User Experience, Psychology and Human-Centered Design.

Five Tips to Increase Conversion Rate Through Usability

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Sometimes it’s good to have some straightforward tips to improving conversion through good usability.

The Invisible Browser

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Your market doesn’t think like you, doesn’t use the same language as you, doesn’t have the same goals as you.

Price Is Not What It Seems – Or Is It?

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Rational decisions are not always simply made on price, the neo-cortex can choose to use an emotional response as the best way to proceed.

Landing Pages – How To Get Them Right

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The few seconds after someone lands on your site is highly critical, in which you start a conversation that may (or may not) result in a sale

What Sells Best? Words or Pictures? Why?

Three Brains

We need to understand why our brains attend to things differently to design effectively

Usability 2.0 and Psychological Types

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We are not all the same. How can this help us make sales?