Hawdale Associates Help E-Commerce Companies:
- research usability and user experience to better understand customer behaviour.
- develop actionable user-centred design solutions that make it easier to buy.
- formulate a customer experience management strategy for research and design.
Client Successes
Increasing sales 70% overnight for Lloyds TSB, Increasing first time conversions by 600% for dabs.com and more
David Hawdale
“The insight he helped us to reach after the lab exceeded our expectations and resulted in us not only understanding the specific project we were working on, but also in creating a general model for user behavior. In short, I would not hesitate in recommending him to others."
Hugo Pickford Wardle – Lead Project Manager – LateRooms.com
